Terms & Conditions for the Use of the website www.extra-income-guru.com, and for the purchase of Membership
This agreement applies between you and Waverley Media Ltd, who are the owners of this web site, and Extra Income Guru.
Extra Income Guru is a review site specialising in reviewing the various ways by which a person can make money working for themselves.
Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Web Site. If you do not agree to be bound by these Terms and Conditions, you should stop using the Web Site immediately, and should not purchase a membership from us.
Definitions and Interpretation
In this Agreement the following terms shall have the following meanings:
- The term ‘you’
refers to you, the user or viewer of our website, or the person who have purchased membership
- “The Company”
Means Waverley Media Ltd, whose address is: Waverley Farm, Waverley Lane, Farnham, GU9 8EP, and who are the owners of Extra Income Guru
- “Content”
Means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site
- “We” or ”Us” or “Our”
Means Extra Income Guru and Waverley Media Ltd
- “Service”
Means collectively any online (paid or otherwise) facilities, tools, services or information that We make available through the Web Site either now or in the future
- “User”/”Users”
Means any third party that accesses the Web Site and is not employed by Us and acting in the course of their employment; and
- “Web Site”
Means the website that you are currently using (https://extra-income-guru.com/) and any sub-domains of this site unless expressly excluded by their own terms and conditions;
- “Subscription”
Means the contract you have entered into with Us if your purchase one of our Membership programmes
Membership programmes
You can use this Web Site without purchasing a membership programme from Us, however you can also ask to become a Member. In order to become a Member, you will need to give us your personal contact details, and in the case of paid membership levels, you will also be asked to provide your payment details.
Four Membership levels are available:
- Free Membership. Free Members will be given access to view all of our reports and reviews, including ones not freely available via our Web Site
- Basic Membership. You will pay £79.96 per month, and will gain the same benefits as given with Free Membership, but in addition will receive enhanced, in-depth information on Side Hustles as well as information on how to make them work for you.
- Enhanced Membership. You will pay £138.00 per month, and will gain the same benefits as Basic & Free Membership, but will also be given Advanced Notice of brand new systems before they are made available to the general market.
- Elite Level Membership is a one-off payment of £1950.00, giving Lifetime Membership (i.e. ongoing membership for as long as Extra Income Guru continues to operate). It gives all the benefits of Enhanced, Basic, and Free Membership, but in addition you will be given Special Discounts and Deals on new products which will not be made available elsewhere.
Your subscription or payment will be processed from the debit or credit card details which you gave us when you purchased Membership. Monthly subscriptions for Basic and Enhanced level Memberships are processed automatically every 30 days. For clarity, this means that if you purchased your subscription on the 1st day of a 31-day calendar month, your 2nd payment will be processed on the 31st of the month.
Your Right to Cancel
After purchasing any level of membership, you have a right to cancel and ask for a refund up to 14 days after you have made your purchase. However, if you have purchased a system or received a discount via information given to you through Enhanced or Elite Level Membership within the first 14 days after purchase, you will immediately lose your right to cancel and receive a refund, no matter whether or not you have used the product you have purchased.
After 14 days have elapsed, you may cancel your ongoing membership at any time, but will not be entitled to any kind of refund for monies you have paid us up to that point.
You may cancel your membership at any point by sending an email to Us at info@extra-income-guru.com. To enable us to correctly identify your account, your email should contain the name under which you purchased your membership, and your postcode.
Cancellation emails must be received during normal business hours, which are Monday – Friday, 9am to 5pm excluding UK Bank Holidays.
Due to the 30-day payment cycle, you may find that your next subscription payment is due to be processed on a Saturday, Sunday, or Bank Holiday. If you wish to cancel your subscription before this payment is processed, and in order to ensure that the payment is not processed, you must ensure that your email is sent before 5pm on the preceding working day, otherwise that payment will be taken automatically and will not be eligible to be refunded.
Cancellations received outside normal business hours will not be processed until the following working day. For clarity, if a subscription payment has been processed in the meantime, it will not be eligible for a refund.
Refunds, where allowable under these Terms, will be processed within 14 days of your cancellation.
Membership Upgrades
If you wish to up- or down-grade from one level to another level of membership, please contact us via email at: info@extra-income-guru.com. In some circumstances, we may be able to provide discounts for those wishing to upgrade to Elite level Membership from a lesser level of membership. Such discounts are given entirely at Our discretion.
Children
This Web Site is not for use by children and is not directed to children. This Web Site is solely for use and access by individuals who are eighteen (18) years or older. You must not purchase a Membership from us if you are under 18 years of age.
Intellectual Property
Unless specified by Us, all Content regarding Extra Income Guru included on the Web Site and on other sites owned by Us, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is Our property, or our affiliates. By continuing to use the Web Site you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.
Unless given permission by Us you may not print, reproduce, copy, distribute, store or in any other fashion re-use Content from the Web Site in any other capacity other than for personal use for the purpose of learning how to use the Programme unless otherwise indicated on the Web Site or unless given express written permission to do so by Us. Specifically you agree that: you will not use the Content of the Web Site for commercial purposes; you will not use distribute the Content of the Web Site in any form whether verbal, electronic printed or other form to any third party; and you will not systematically copy Content from the Web Site with a view to creating or compiling any form of comprehensive collection, compilation, directory or database unless given express written permission to do so by Us or Our representative.
Third Party Intellectual Property
Where expressly indicated, certain Content and the Intellectual Property Rights subsisting therein belongs to other parties. This Content, unless expressly stated to be so, is not covered by any permission granted by these Terms and Conditions to use Content from the Web Site. Any such Content will be accompanied wherever possible by a notice providing the contact details and any separate use policy that may be relevant.
Fair Use of Intellectual Property
Material from the Web Site (except information, Videos, PDF or MP3 files or any other material supplied as part of your subscription) may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.
Links to Other Web Sites
This Web Site contains links to other sites. Unless expressly stated, these sites are not under the Our control. We assume no responsibility for the Content of such sites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Web Site does not imply any endorsement of the sites themselves or of those in control of them.
Links to this Web Site
Those wishing to place a link to this Web Site on other sites may do so only to the home page of the site www.extra-income-guru.com without prior permission. Deep linking (i.e. links to specific pages within the site) requires Our express permission. To find out more please contact us by email at admin@extra-income-guru.com or by post.
Third Party Products and Services
In the circumstances where you may be able to order services, merchandise or other products through our Web Site from other parties (collectively, the “Third Party Sellers”). All matters concerning the services, merchandise and other products desired from the Third Party Sellers, including, but not limited to, purchase terms, payment terms, warranties, guarantees, maintenance and delivery, are solely between you and the Third Party Sellers. We make no warranties or representations whatsoever with regard to any services, merchandise and other products provided by the Third Party Sellers. You will not consider us (and we will not be construed as) a party to such transactions, whether or not we may have received some form of revenue or other remuneration in connection with such transactions, and we will not be liable for any costs or damages arising out of, either directly or indirectly, you or any other person involved or related to the transactions. In some circumstances we may receive affiliate commissions should you order services, merchandise, or other products through our Web Site from Third Party Sellers.
Availability of the Web Site and Service
The Web Site and access to any premium Content is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and / or faults. To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.
We accept no liability for any disruption or non-availability of the Web Site and/or Service resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
Privacy
Use of the Web Site is also governed by our Privacy Policy https://extra-income-guru.com/privacy-policy/which is incorporated into these Terms and Conditions by this reference. To view the Privacy Policy, please click on the link above.
Disclaimers
We make no warranty or representation that the Web Site will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate.
No part of this Web Site is intended to constitute advice and the Content of this Web Site should not be relied upon when making any decisions or taking any action of any kind.
The information on this Web Site is not designed with commercial purposes in mind. Commercial use of the Content of this Web Site is forbidden. Any such use constitutes a breach of these Terms and Conditions and We make no representation or warranty that this Content is suitable for use in commercial situations or that it constitutes accurate data and / or advice on which business decisions can be based.
Whilst every effort has been made to ensure that all descriptions of services available from the programme correspond to the actual services available, We are not responsible for any variations from these descriptions.
Limitation of Liability
To the maximum extent permitted by law, We accept no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Web Site or any information contained therein. Users should be aware that they use the Web Site, Members Area and its Content (Including forum, chat and other interactive services) entirely at their own risk.
Nothing in these terms and conditions excludes or restricts The Companies liability for death or personal injury resulting from any negligence or fraud on Our part.
Whilst every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions. This term shall apply only within jurisdictions where a particular term is illegal.
No Waiver
In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.
Complaints and Disputes
If you have a complaint, you should raise it by sending an email to info@extra-income-guru.com
You should provide the following information to us:
Your name, address, telephone number, and email address, indicating your preferred method of communication. You should also confirm that your complaint refers to Extra Income Guru.
If your complaint relates to a particular employee, their name.
Further details of the Complaint including, as appropriate, all times, dates, events, and people involved.
Complaints are usually dealt with via email.
In the first instance, Complaints will be dealt with by the admin team. We aim to confirm receipt of your complaint within one working day.
Upon receipt of a Complaint, the initial Complaint Handler will consider the Complaint and make a decision within 2 working days whether to:
Investigate the Complaint in full if it is considered to be valid; or
Refer the Complaint to the General Manager if they feel it requires further investigation outside of their ability; or
Dismiss the Complaint if it is considered to be invalid, in which case the Complaint Handler will inform the Customer of their decision by email within 2 further working days.
If the admin team is unable to resolve the Complaint within the time period specified, or if your complaint is about a member of that team, you may ask for your Complaint to be referred to the General Manager.
The General Manager will aim to respond to the initial escalation of your Complaint within 2 working days.
Upon receipt of an escalated Complaint, the General Manager will consider the Complaint and make a decision within 5 working days whether to:
Investigate the Complaint full if it is considered to be valid; or
Dismiss the Complaint if it is considered to be invalid, in which case the General Manager will inform the Customer of their decision by email within 5 further working days.
Subject to delays arising from circumstances beyond their reasonable control (including, but not limited to, delays in other persons responding to communications, Complaint Handlers shall have a period of 14 working days in which to fully investigate the Complaint and to decide upon appropriate Resolution Action(s),
During their investigations, Complaint Handlers may ask you for additional information or evidence. You are respectfully reminded that any delay in their response to such a request may delay the resolution of the Complaint.
If you are unable or unwilling to provide information or evidence requested, the Complaint Handler will use all reasonable endeavours to resolve your Complaint. If, however the Complaint Handler considers that it is not possible to uphold the Complaint in the absence of the requested information or evidence, they may close the Complaint and inform the Customer of the outcome.
If you are unhappy with the final decision of the Complaint Handler, you may ask that your Complaint and the decision be reviewed by either the General Manager (if your Complaint was dealt with by the Admin team), or by The Managing Director (if your Complaint was dealt with by the General Manager).
If you are still unsatisfied, you have the right to seek External Resolution. We are not a member of any regulatory board, association or organisation, but you have the right to seek Alternative Dispute Resolution via the Online Dispute Resolution platform, which can be found at https://ec.europa.eu/consumers/odr. However, We are not obliged to use this service.
Notices
All notices / communications shall initially be given to either party by email. Our address for all notices is info@extra-income-guru.com. Such notice will be deemed received on the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday. Subsequent communication from Us to you will indicate whether notification by post to our premises is also required.
Law and Jurisdiction
These terms and conditions and the relationship between you and Us shall be governed by and construed in accordance with the Laws of England and Wales and We and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.